Shipping Policy

Shipping

A Shipping Policy explains how and when products will be delivered to customers. It outlines the processing times, shipping methods, delivery estimates, associated costs, and responsibilities of both the seller and the customer. This policy ensures transparency about order fulfillment, sets clear expectations for delivery, and provides guidance in case of delays, damages, or lost shipments.

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Last updated: April 2025

1. Processing Time

Orders are typically processed within 1–2 business days after purchase.

You will receive an email confirmation with tracking details once your order has shipped.

2. Shipping Times

All products ship directly from the United States.

Estimated delivery time within the U.S. is 1–4 business days after dispatch.

Delivery times may vary slightly due to courier delays, weather conditions, or holidays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address.

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

4. Tracking Your Order

Once your order ships, you will receive a tracking link via email.

Please allow up to 24–48 hours for tracking information to update.

5. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us at info@peakmindstore.com with your order number.

We will work with the courier to resolve the issue.

Depending on the situation, we may provide a replacement or refund.

6. International Shipping

We currently ship worldwide, but delivery times outside the USA vary depending on the destination.

Customers are responsible for any customs duties, VAT, or import taxes in their country. These charges are not included in the product price or shipping fee.

Please check with your local customs office for more information.